This website is operated by bizzocasino-online.com. It is the player’s responsibility to familiarize themselves with the relevant laws and regulations regarding online gambling in their jurisdiction.
If the Terms and Conditions are available in multiple languages, the English version shall prevail.
Modification of Terms and Conditions
Effective date: January 2, 2021
Last updated: August 5, 2024
The availability of the website does not imply that the activities are offered, advertised, or invited in any jurisdiction where online gambling is illegal.
You agree to seek legal advice prior to registering.
Bizzocasino-online.com reserves the right to modify the Terms and Conditions and will notify players of significant changes where possible. Please visit the Terms and Conditions page regularly to stay updated on any changes.
Bizzo Casino only accepts players from countries where online gambling is legal.
If your country is not listed on the registration form, you are currently unable to register. Circumventing restrictions is strictly prohibited and may lead to the confiscation of winnings and permanent closure of your account.
You are responsible for ensuring that access to and use of the website complies with the laws of your jurisdiction. You guarantee that gambling is legal in your area.
Bizzocasino-online.com is not responsible for any consequences arising from violations of local laws, and will not refund any bets, winnings, or losses. Players must comply with their local laws regarding online gambling.
Players from the following countries are not permitted to play real money games at Bizzo Casino: Israel, United States, United Kingdom, France and its overseas territories, Netherlands, Turkey, Latvia, United Arab Emirates, Netherlands Antilles, Estonia, Belarus, Lithuania, Malta, Gibraltar, Jersey, Ukraine, Curacao, Cyprus, Angola, Albania, Iraq, Jamaica, Uganda, Iran, Lebanon, Zimbabwe, Mauritius, Nicaragua, Yemen, Central African Republic, Ivory Coast, Sudan, Liberia, Syria, Cayman Islands, Somalia, Congo, North Korea, Eritrea, Haiti, Sierra Leone, Ethiopia, Myanmar, South Sudan, Burkina Faso, Libya, Mali, Barbados, Rwanda, Montserrat.
The website accepts only adult players (minimum age: 18) whose age complies with the online gambling laws in their jurisdiction. It is the player’s responsibility to check the legal age requirements.
The company reserves the right to request proof of the player’s age, restrict access to the website, or suspend players who do not meet these requirements.
The website allows gaming in the following currencies: EUR, USD, AUD.
The casino does not charge any processing fees for transactions. The player is responsible for paying all fees and taxes according to the rules of their chosen payment service provider and the laws of their jurisdiction.
The full deposit amount must be wagered three times before a withdrawal can be requested.
The player confirms that they are familiar with and understand the rules of the games offered on the website. It is the player’s responsibility to be aware of the payout percentages for each game.
Please note that some games may not be available in certain countries according to the game providers’ guidelines, which may change from time to time.
The use of VPNs is permitted, but it may lead to issues or connection errors.
The availability of the following games may vary by country:
The player is aware that they may lose money while gambling on the website. The Company is not responsible for any financial losses incurred through the use of the website.
The Company will take reasonable steps to protect the player’s personal data from unauthorized use and will only make it available to parties involved in the provision of gambling services through the website. However, the Company is not responsible for the data processing carried out by third parties, such as software providers or affiliates. The processing of data by such parties is subject to their own terms, if applicable.
The Company is not responsible for any hardware or software issues, errors, unstable or lost internet connections, or any other technical problems that may restrict the player’s access to the website or prevent uninterrupted gameplay.
In the unlikely event that we mistakenly process a rollback confirmation or payout, the Company reserves the right to cancel all bets containing errors or to correct the error by recalculating all wagers with the correct terms that should have been available at the time the bet was placed, in the absence of the error.
If the Casino mistakenly credits the Player’s Account with bonuses or winnings that they are not entitled to, whether due to a technical problem, payment table error, or human error, such bonus amount and/or winnings will remain the property of the Casino and will be deducted from the player’s account. If funds are mistakenly credited to the player’s account for winnings they are not entitled to, the amount will remain the property of the Casino and will be deducted from the player’s account. If you have withdrawn funds you are not entitled to before we became aware of the error, the incorrectly paid amount (without prejudice to other remedies and actions available under the law) will constitute a debt owed to us. You are obligated to immediately notify us by email in the case of an incorrect credit.
The casino, its directors, employees, partners, and service providers:
You agree to fully indemnify and hold harmless the casino, its directors, employees, partners, and service providers against any costs, expenses, losses, damages, claims, or liabilities arising from the use of the website or participation in the games.
You acknowledge that the Casino will be the final decision-maker regarding whether you have violated the Casino’s Terms and Conditions in a manner that would result in a suspension or permanent ban from participation on the website.
The casino is not a financial institution and should not be treated as such. Your account will not accrue any interest, and we do not offer any currency exchange or conversion services (including fiat-to-crypto exchange).
The Company has a strict anti-fraud policy. If the player is suspected of fraud, including but not limited to:
The Company reserves the right to terminate the user account and suspend the payment of all winnings due to the player. This decision is at the discretion of the Company, and the player will not be notified or informed of the reasons behind such actions. The Company also reserves the right to report any fraudulent activities committed by the player to regulatory authorities.
The casino administration reserves the right to request players for verification if deemed necessary. The account will not be verified, and winnings will not be processed until the player has a conversation with the manager (the call will be made to the phone number provided in the player’s account). If the phone number is invalid or missing, raising suspicion of fraud, the casino reserves the right to terminate the account and confiscate the winnings. If the player fails to complete the procedure within two weeks, the account will be permanently closed, and the winnings will be confiscated. Such measures are aimed at reducing fraud and preventing future negative practices.
If a player has duplicate accounts with bonuses or uses the same identification, or uses multiple accounts with the same browser or gaming system, the casino reserves the right to terminate these accounts and withhold winnings.
If a player accesses registration-free free spins while their country differs from their IP address, the casino administration reserves the right to terminate such accounts and withhold winnings to prevent future negative practices.
If the casino suspects any player or group of players of abusing a promotion, the casino administration reserves the right to stop the payment of free spins and/or bonuses.
For any questions or concerns, please feel free to contact our customer support team.
Each player is allowed to create only one personal user account. If a player creates multiple user accounts, this may lead to the termination of those accounts and the suspension of all payouts. Please note that the casino reserves the right to refuse a deposit refund request if duplicate accounts are detected.
Players must not grant access to their user account to any third party, including but not limited to minors, to use the website on their behalf. The website may only be used for personal purposes and may not be used for any type of commercial gain.
No offensive or obscene language, as well as commercial or promotional information, is allowed in the player profile’s “Nickname” field. If any violations are detected, support service members or the Company’s staff may replace the content in the “Nickname” field with something neutral. In the case of repeated violations, the player’s account may be suspended, and any funds may be confiscated.
Any refund, winnings, or bonuses obtained by the player during the active period of the duplicate account may be reclaimed, and the players agree to return any funds withdrawn from the duplicate account upon request.
The account holder confirms that any activity on the account was performed by them. If the account is managed by a third party, the account holder accepts full responsibility for the account’s access.
BizzoCasino offers a variety of payment methods, including VISA and MasterCard credit and debit cards, as well as various e-wallets. Please contact our customer support at [email protected] to inquire about the most convenient payment methods available in your country.
Please note that the minimum deposit amount is 10 USD/10 EUR. The maximum deposit amount depends on the chosen payment method.
BizzoCasino does not accept third-party payments. Deposits can only be made from a bank account, VISA/MasterCard card, Skrill/NETELLER payment system, or other payment methods registered in your own name. If security checks reveal that you have violated this condition, your winnings may be confiscated, and the casino may consider refunding any deposit made using a third-party payment method. However, the casino is not responsible for any deductions or losses related to deposits made through third-party payment methods.
The website is only accessible to individuals who are 18 years or older.
The list of required documents for the verification process is as follows:
These documents will be requested when the player reaches a certain deposit/withdrawal threshold or if there is suspicion of fraudulent activity.
We also monitor player bets for potential violations. If we are unsure of the legitimacy of a win, we will contact the provider.
To prevent fraudulent or unreliable use, we verify the documents and may request a selfie with the identification document.
The player is required to upload the documents to the “Document Verification” section of their account.
Document verification conditions:
1. Identification document photo: All data (name, date of birth, nationality) must match the player’s details, and the document must be valid and contain a photo.
2. Payment system photo or screenshot: All data must match the payment system details. Scanned copies will not be accepted.
3. Additional documents:
If the player does not complete the necessary verification procedure within two weeks, their account will be permanently closed, and their winnings will be confiscated.
A refund request will only be considered if submitted within twenty-four (24) hours of the alleged transaction, or within thirty (30) calendar days if the player claims that another person gained access to their account.
If the account was funded via a credit card, we reserve the right to process all withdrawal requests up to the total deposit amount as chargeback requests.
Before processing any refund, all refundable bonuses and winnings will be deducted.
If our payment processor or the casino deems any credit card purchase to be associated with unacceptable risk, we will initiate a refund for all transactions.
If the refund amount is lower than the minimum, the company reserves the right to refuse the refund.
An inactive account is a player account where the player has not logged in for twelve (12) consecutive months.
In the case of an inactive account, the casino reserves the right to charge a €10 monthly maintenance fee until the account balance remains positive.
The casino will deduct this fee at the beginning of the month when the account is deemed inactive and for each subsequent month if the account remains inactive.
The fee deduction will cease when the account balance reaches zero, or if the account is reactivated.
For complaints, please contact our customer support team.
Complaints will be handled by the support department and forwarded to the casino management if necessary.
You will receive reasonable updates regarding the status of your complaint.
If the dispute cannot be resolved by the casino management, you may contact independent bodies or gambling authorities.
In any dispute, the server logs and records will serve as the final authority.
In case of a discrepancy between the result displayed on the screen and the game server, the game server’s result will prevail.
If you would like to know how we use your personal data, you can view our Privacy Policy.
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