FAQ (Frequently Asked Questions)

1.
How to Activate My Casino Bonus?

To activate bonuses, there are wagering and deposit requirements. For more details, please visit the Bonuses section.

2.
Why Didn’t I Receive My Deposit Bonus?

Make sure to check the following for claiming your welcome bonus:
You’ve created a new account and this is your first bonus claim.
Your deposit meets the minimum amount required for the bonus.
You have enabled casino bonuses in your account settings.
You don't have an existing account that has already claimed the welcome bonus.
You live in a country where participation in casino promotions is legally allowed.

3.
What Is Wagering?

"Wagering" refers to the use of the deposited amount in gameplay to earn bonuses or winnings. "Wagering requirements" are the conditions that must be met to claim bonuses.

4.
What Bonuses Are Available at Bizzo Casino?

Bizzo Casino offers a variety of attractive bonus deals:
First Deposit Bonus: 125% welcome bonus up to 2500 AUD + 100 free spins on Dig Dig Digger and Mechanical Clover games.
Second Deposit Bonus: 50% bonus on the second deposit up to €/$300 750 AUD + 50 free spins.
Monday Free Spins: Up to 100 free spins on Cash Elevator game.
Thursday Reload Bonus: 50% bonus up to 300 AUD + 100 free spins on The Magic Cauldron - Enchanted Brew game.

5.
What Is the Difference Between Sticky and Non-Sticky Bonuses?

Sticky Bonus: Can only be used in-game and cannot be withdrawn. Non-Sticky Bonus: Can be withdrawn, along with any winnings.

6.
Is There a VIP Program at Bizzo Casino?

Yes, Bizzo Casino offers an excellent VIP program for its most active players.

8.
Is Verification Required Before Withdrawing?

Yes, to ensure security, Bizzo Casino uses a KYC (Know Your Customer) verification process before processing withdrawals.

9.
What Documents Do I Need to Submit for Verification?

You will need to provide government-issued ID documents (ID card or passport).

10.
How Long Does Account Verification Take?

Verification usually takes up to 72 hours, but processing times may vary. Please be patient!

11.
What Deposit and Withdrawal Methods Are Available at Bizzo Casino?

Bizzo Casino offers various secure methods:
Credit and debit cards (Visa, Mastercard)
E-wallets (Neteller, Skrill)
Online payment services (ecoPayz, Perfect Money)
Cryptocurrencies (Bitcoin, Ethereum, Litecoin)
Bank transfers

12.
Why Was My Deposit Declined?

Check your billing information. Try using a different deposit method. If the issue persists, contact customer support.

13.
How Can I Contact Bizzo Casino?

You can contact our support team via live chat.

14.
What Is the Minimum Bet on Slot Machines?

The minimum bet varies by slot machine, usually ranging from $0.05 to $0.20.

15.
What Does RTP Mean?

RTP (Return to Player) refers to the estimated percentage of money a game returns to players.

16.
What Is the Minimum Bet in Live Dealer Games?

The minimum bet for live dealer games varies by game type, usually ranging from $1 to $10.